AI-Agents for Customer Service Representatives in Customer Support working with Wati
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Send Chat Replies
Reply to common customer questions and flag chats needing help.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Works with
31 tools
31 tools
Send Approved Auto Replies
Send approved acknowledgments while the assigned teammate is away.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Works with
14 tools
14 tools
Route WhatsApp Chats
Send team replies and files back to the customer's chat.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
Works with
9 tools
9 tools
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