AI-Agents for Customer Service Representatives working with Wati

Reply to common customer questions and flag chats needing help.

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools

Send approved acknowledgments while the assigned teammate is away.

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools

Resolve menu questions and turn customer chats into order tickets.

Your WhatsApp food orders become kitchen tickets when details and receipts are clear. Customers get answers and updates in the same chat.

Works with6 tools

Send team replies and files back to the customer's chat.

Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.

Works with9 tools

Draft answers to new customer chats from approved wording.

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools