Salla is an e-commerce platform in Saudi Arabia that enables merchants to effortlessly establish, operate, and manage their online stores with minimal complexities.
Draft replacement replies from orders and rules for rep review.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Answer common chat questions and hand off unusual requests.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Reply to shoppers' order questions in chat using store records.
Your shoppers get order answers in website chat, using the details your store already has on record.