Superhuman Docs is an AI-native app where anyone can write, track, and build—no technical skills required. Everything you create, your team can use.
Send approved customer DM answers and flag questions needing a personal reply.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Draft answers to new customer chats from approved wording.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Draft customer email replies for review before sending.
Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.