LeadConnector is a platform for marketing agencies to manage marketing automation to customer communications and beyond.
Reply to booking requests in chat with available times.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Get common text questions answered and take over unclear ones.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Handle account chats that need judgment, with the customer facts ready.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
Draft an answer in the customer chat for review before sending.
Give your team a customer service reply draft in the chat, with relevant account context ready for review before anyone sends it.
Draft calm replies to customers whose complaint remains unresolved.
Get a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.
Schedule customer follow-up texts after conversations and log sends.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.
Reply to scheduling questions by text using the customer's current booking.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.