AI-Agents for Customer Support working with Squarespace Commerce
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Draft Defective Product Replies
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Works with
34 tools
34 tools
Draft Complaint Replies
Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
Works with
11 tools
11 tools
Draft Refund Replies
Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
Works with
19 tools
19 tools
Answer Store Chat Questions
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Works with
17 tools
17 tools
Answer Order Questions
Your shoppers get order answers in website chat, using the details your store already has on record.
Works with
11 tools
11 tools
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