Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.