AI-Agents for Communications in Customer Support working with Podio
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Draft calm public replies while keeping customer details private.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
8 toolsDraft public replies that leave private complaint details out.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
7 toolsDraft public replies to reviews for local manager review.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
24 toolsCorrect outdated staff messages with approved replacement wording.
Your lead signs off on the post and correction you choose. Your team sees the correction after removal. You get an email with the outcome.
8 tools
