AI-Agents for Communications in Customer Support working with Chatwork
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Reply to media email and flag pressing requests for the covering teammate.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
12 toolsReply to approved public questions and flag sensitive mentions.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
24 toolsAnswer common DMs and flag questions without approved wording.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
23 toolsCorrect outdated staff messages with approved replacement wording.
Your lead signs off on the post and correction you choose. Your team sees the correction after removal. You get an email with the outcome.
8 toolsSend approved page replies and flag questions needing a person.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
18 toolsSend approved replies to public inquiries sent to the wrong employee.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.
5 tools
