Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Prepare the owner's introduction replies and flag drafts in chat.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
Reply to leadership email and hand off time-sensitive requests.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.