Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Prepare the owner's introduction replies and flag drafts in chat.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
Draft replies to executive office requests for review.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.