AI-Agents for Communications in Customer Support working with Microsoft Exchange
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Reply to media email and flag pressing requests for the covering teammate.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
12 toolsReply to approved public questions and flag sensitive mentions.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
24 toolsDraft owner review replies for approval before they go public.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
6 toolsDraft public replies to reviews for local manager review.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
24 toolsDraft a public review response in the business's chosen voice.
Get a reply that speaks to the customer's review, with questions to settle before you post it.
5 tools
