Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Prepare purchase-based review replies for owner approval.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Draft public review replies that reflect each customer's feedback.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
Prepare measured replies to public reviews the business cannot place.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Draft public thank-yous to customer praise for owner approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Prepare review replies backed by confirmed customer correspondence.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Prepare public review responses in each location's approved voice.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.