Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Prepare review replies that address the guest's specific experience.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Draft public thank-yous to customer praise for owner approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Answer common brand questions and log public replies for review.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Prepare a review response for owner approval after checking the visit report.
Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.
Prepare review replies backed by confirmed customer correspondence.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Prepare public review replies for approval in the owner's voice.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Draft public review replies in the owner's chosen tone.
Get personal replies to new verified reviews, with purchase and support context beside each draft for your approval before posting.
Prepare public review responses in each location's approved voice.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Draft public review replies for the owner to approve.
Your review reply is ready in Drafts, alongside the original review and relevant customer history when the match is clear.
Draft a brand-aligned review reply and flag claims to confirm.
Get a reply that speaks to the customer's review, with questions to settle before you post it.
Draft review replies in the preferred tone for owner approval.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.