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Draft TripAdvisor Review Replies
Draft personal public replies from booking notes for your approval
Use this Agent instantly or customize it - no programming needed
- Review settingsReview settings
You choose the listings and the date when review checks should begin.
- Traveler reviewsTraveler reviews
Your recent reviews include comments, ratings, visit dates, and any public owner response.
- Booking and service notesBooking and service notes
Your booking details and service notes help confirm a visit before they inform a reply.
- Review logReview log
Your sheet shows which review IDs already have approval emails or need another delivery attempt.
- Reply preferencesReply preferences
You set the reply voice, complaint contact, and issues that need prompt attention.
- Owner email addressOwner email address
You choose the address that receives each proposed reply for approval.
Use your booking and review sheet to match visits and track drafts and approval emails.
Read recent reviews from monday.com, including public replies already posted.
- Review access noteReview access note
Your sheet notes a review access gap so you can check the listing.
- Review access alertReview access alert
You receive an email when review access fails or may have missed recent reviews.
Use your email account to send review drafts and links for your approval.
- Review draftReview draft
Your sheet holds the proposed reply, review link, urgency, and booking match note.
- Approval emailApproval email
You receive the review link and proposed reply, with complaints and uncertain facts flagged.
- Approval email statusApproval email status
Your sheet shows whether the approval email was sent or needs a retry after an error.
This Agent checks available reviews for your listings every hour. It uses clear booking matches to draft public replies, then emails you each proposal for approval.
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Google SheetsUsed as:
- Booking and review sheet
Use Google Sheets to match visits and track drafts and approval emails.
GmailUsed as:
- Email account
Use Gmail to send review drafts and links for your approval.
Microsoft OutlookUsed as:
- Email account
Use Microsoft Outlook to send review drafts and links for your approval.
monday.comUsed as:
- Travel review site
Read recent reviews from monday.com, including public replies already posted.
ZoomUsed as:
- Booking and review sheet
Use Zoom to match visits and track drafts and approval emails.
- Email account
Use Zoom to send review drafts and links for your approval.
BrevoUsed as:
- Email account
Use Brevo to send review drafts and links for your approval.
Microsoft ExcelUsed as:
- Booking and review sheet
Use Microsoft Excel to match visits and track drafts and approval emails.
Microsoft Office 365Used as:
- Booking and review sheet
Use Microsoft Office 365 to match visits and track drafts and approval emails.
- Email account
Use Microsoft Office 365 to send review drafts and links for your approval.
SmartsheetUsed as:
- Booking and review sheet
Use Smartsheet to match visits and track drafts and approval emails.
ClickSend SMSUsed as:
- Email account
Use ClickSend SMS to send review drafts and links for your approval.
KeapUsed as:
- Email account
Use Keap to send review drafts and links for your approval.
SendGridUsed as:
- Email account
Use SendGrid to send review drafts and links for your approval.
Zoho MailUsed as:
- Email account
Use Zoho Mail to send review drafts and links for your approval.
ServiceM8Used as:
- Email account
Use ServiceM8 to send review drafts and links for your approval.
Campaign MonitorUsed as:
- Email account
Use Campaign Monitor to send review drafts and links for your approval.
GetResponseUsed as:
- Email account
Use GetResponse to send review drafts and links for your approval.
MailgunUsed as:
- Email account
Use Mailgun to send review drafts and links for your approval.
MailjetUsed as:
- Email account
Use Mailjet to send review drafts and links for your approval.
lemlistUsed as:
- Email account
Use lemlist to send review drafts and links for your approval.
OneSignalUsed as:
- Email account
Use OneSignal to send review drafts and links for your approval.
SuperchatUsed as:
- Email account
Use Superchat to send review drafts and links for your approval.
ActiveCampaign PostmarkUsed as:
- Email account
Use ActiveCampaign Postmark to send review drafts and links for your approval.
Mailchimp TransactionalUsed as:
- Email account
Use Mailchimp Transactional to send review drafts and links for your approval.
Microsoft ExchangeUsed as:
- Email account
Use Microsoft Exchange to send review drafts and links for your approval.
SenderUsed as:
- Email account
Use Sender to send review drafts and links for your approval.
KintoneUsed as:
- Booking and review sheet
Use Kintone to match visits and track drafts and approval emails.
Made for your industry
Draft TripAdvisor Review Replies is made for businesses in these industries.
- Hospitality
Draft guest review replies from visit notes for the operator to approve.
Show all Agents for the Hospitality industry - Travel and Tourism
Prepare replies to attraction reviews and flag complaints for attention.
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Made for your role
Draft TripAdvisor Review Replies is made for people in these roles.
- Business Owner
Email proposed review replies and urgent complaints for approval.
Show all Agents for the Business Owner role - Reputation Manager
Prepare tailored review replies and flag urgent complaints.
Show all Agents for the Reputation Manager role - Guest Relations Manager
Draft guest review replies from confirmed visit notes for approval.
Show all Agents for the Guest Relations Manager role - Vacation Rental Host
Draft guest review replies and flag complaints needing the host's attention.
Show all Agents for the Vacation Rental Host role
Made for your department
Draft TripAdvisor Review Replies is made for people in these departments.
- Marketing
Prepare review replies that address the guest's specific experience.
Show all Agents for the Marketing department - Customer Service
Draft review replies with a practical next step for complaints.
Show all Agents for the Customer Service department - Customer Experience
Turn traveler reviews into personal reply drafts for approval.
Show all Agents for the Customer Experience department
How Draft TripAdvisor Review Replies works
5 steps, in order, on every run.
-
Find reviews needing repliesCheck recent reviews for your chosen listings. Skip reviews already answered or sent for approval.
-
Match the visitCompare review details with your booking sheet. Use service notes only for a clear match, and flag uncertain visits.
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Draft a personal responseAddress the review's specifics without sharing private booking details. Give complaints a next step you have authorized.
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Save the proposed replyRecord the review link, draft, and urgency in your sheet. Keep unmatched reviews in their own rows.
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Email the owner for approvalSend the draft and review link with any urgent issue flagged. Record delivery status and retry failed emails on the next check.
How to Get Started
Connect the tools you already use, such as Google Sheets, Gmail or Microsoft Outlook.
26 tools
- Connect the travel review account with access to reviews for the chosen listing IDs and choose the date from which new reviews should be handled.
- Provide a shared sheet with booking reference, listing, guest name when known, visit dates, booking details, service notes, and columns for review ID, draft, urgency, and email status.
- Set the operator's email address, public contact channel for complaints, preferred response voice, and rules for which complaints need immediate attention.
Use safe mode to approve every result before it goes out, or let the Agent run automatically.
FAQs
Frequently asked questions about the Draft TripAdvisor Review Replies:
No. You receive a proposed public reply by email, then approve and post it yourself.
You still get a draft based on the public review. The email flags unverified details so you can check the visit before posting.
You choose the complaint contact route and urgent issue rules. Your email highlights the complaint and gives you a practical next step to review.
Your sheet records the gap, and you get an email asking you to check the listing. Review access covers the available recent pool.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.
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