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Draft Review Replies

Write public replies from review emails for owner approval

Use this Agent instantly or customize it - no programming needed

Prepare a review reply for owner approval
Reads
  • review notice
    review notice

    Your review notice gives the Agent the rating, customer comment, and any review link.

  • owner email address
    owner email address

    Your email address tells the Agent where to send each review for approval.

  • reply preferences
    reply preferences

    Your preferences set the public tone and limits for each proposed reply.

Business listing
Business listing

Your business listing lets the Agent read review emails, send drafts to you, and mark notices after sending.
Business listing
Does the review notice lack a rating or customer comment?YesNo
Email the notice and missing detail to the owner; mark the notice after sending.
Writes
  • owner email
    owner email

    Your email contains the review and exact proposed reply, or names missing details when the notice is incomplete.

  • handled review notice
    handled review notice

    Your original review notice shows that the owner email was sent.

Draft a specific public reply without private details or unsupported promises.
Email the review and reply for approval, flag concerns, then mark after sending.
Writes
  • owner email
    owner email

    Your email contains the review and exact proposed reply, or names missing details when the notice is incomplete.

  • handled review notice
    handled review notice

    Your original review notice shows that the owner email was sent.

This Agent reads new business listing review notices from your inbox. It drafts a reply from the rating and comment. Then it emails you the review and proposed reply for approval.

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Gmail
Used as:
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Microsoft Outlook
Used as:
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Zoom
Used as:
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Zoho Mail
Used as:
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Made for your industry

Draft Review Replies is made for businesses in these industries.

Made for your role

Draft Review Replies is made for people in these roles.

Made for your department

Draft Review Replies is made for people in these departments.

How Draft Review Replies works

4 steps, in order, on every run.

  1. Read the Review NoticeRead the matching email for the rating and customer comment. Capture a review link if the notice includes one.
  2. Draft a Public ReplyWrite a courteous reply that reflects the rating and a specific point. Avoid unsupported claims and promises.
  3. Send the Owner an Approval EmailEmail the review and exact proposed reply to your chosen approval address. Flag serious complaints or requests for private help.
  4. Mark the Notice as HandledMark the original email as sent for approval after the owner email succeeds. Leave it unmarked if sending fails.

How to Get Started

Connect your tools

Connect the tools you already use, such as Gmail, Microsoft Outlook or Zoom.

4 tools
Set your rules
  • Turn on customer review email notifications for the business listing and connect the mailbox that receives them.
  • Choose the review notification sender or subject filter and the owner's approval email address.
  • Provide the preferred public reply tone and any words, promises, or customer details that must be left out.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Draft Review Replies:

Will this Agent post the reply to my business listing?

No. You receive the review and exact proposed reply by email. You approve or revise it and post it separately.

How does it handle a negative review?

You get a reply that acknowledges a specific concern without inventing facts or promises. Serious complaints or private requests get flagged in your email.

What if the review email leaves out the rating or comment?

You receive the original notice with a note about the missing detail. You can handle the review without a made-up reply.

Can I choose the tone of the replies?

Yes. You choose the public tone and any words, promises, or customer details to leave out during setup.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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