Draft review replies, flag complaints, request approval. Every one is ready to run, and you can adjust it in plain language.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.