Draft review replies, flag complaints, request approval. Every one is ready to run, and you can adjust it in plain language.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.