AI-Agents for Customer Experience Managers in Customer Support working with Microsoft Office 365
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Draft Unrecognized Review Replies
Compare unclear reviews with customer records before drafting replies.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Works with
8 tools
8 tools
Draft Review Replies
Prepare location-specific review replies for manager approval.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Works with
24 tools
24 tools
Send Chat Auto Replies
Keep approved chat answers consistent and surface exceptions for review.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Works with
8 tools
8 tools
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