AI-Agents for Reputation Managers in Customer Support working with Microsoft Office 365
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Prepare tailored review replies and flag urgent complaints.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
26 toolsDraft grounded thank-yous for sparse five-star reviews.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
16 toolsDraft personal review replies and flag complaints needing quick attention.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
8 toolsDraft measured replies to reviews the business cannot identify.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
8 toolsDraft personal replies to praise and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
23 toolsFlag sensitive mentions and log approved public replies by email.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
24 toolsDraft responses to public reviews and send them to local approvers.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
24 tools
