AI-Agents for Customer Experience in Chat Support working with Front
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Prepare personal complaint replies for a representative to review.
Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
11 toolsDraft replies to customers still dissatisfied after an earlier answer.
Get a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.
5 toolsDraft personal recovery replies grounded in visit notes.
Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.
5 toolsDraft replies that address gaps in earlier complaint responses.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.
4 toolsDraft responses that acknowledge service lapses and propose next steps.
Your support manager gets a reply draft that reflects the complaint and offers a next step to review before sending.
