AI-Agents for Customer Support Coordinators in Chat Support working with Front
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Escalate Customer Chats
Route flagged support chats to teammates and send owners the handoff links.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Works with
32 tools
32 tools
Draft Angry Customer Replies
Leave a reply draft in the complaint thread for review.
Your support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.
Works with
4 tools
4 tools
Answer Support Tickets
Send approved answers to matching tickets and acknowledge the rest.
Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
Works with
9 tools
9 tools
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