AI-Agents for Customer Support Coordinators in Chat Support working with RingCentral
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Escalate Customer Chats
Route flagged support chats to teammates and send owners the handoff links.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Works with
32 tools
32 tools
Acknowledge Portal Requests
Confirm portal requests reached the help desk or flag missing tickets.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
Works with
34 tools
34 tools
1–2 of 2
