Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Pass unclear shopper requests to the team with context.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Flag unanswered chat questions with the missing page detail.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.