AI-Agents for Customer Support Coordinators in Chat Support working with Slack

Route flagged support chats to teammates and send owners the handoff links.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Confirm portal requests reached the help desk or flag missing tickets.

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools

Draft replies to support questions raised in team chat.

Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.

Works with7 tools