Draft replies using your team's response guidance. Every one is ready to run, and you can adjust it in plain language.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.