AI-Agents for Handoffs working with Intercom

Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.

Escalate Customer Chats

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Hand Off Escalated Cases

Your specialists get the customer's request and a clear next step, while former owners know who took over the case.

Works with26 tools
Send Approved Auto Replies

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools
Send After-Hours Replies

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
Answer Account Questions

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Escalate Support Requests

Your escalated support requests reach a named person with the conversation, available files, and a clear next step.

Works with13 tools
Draft First Chat Replies

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
Answer Support Tickets

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools
Complete Support Cases

Your team gets clear support cases with owners. Everyone knows which case number to work from.

Works with9 tools
Draft Support Reply

Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.

Works with9 tools
Answer Website Chat Questions

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools
Answer Website Chat Questions

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools
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