Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Answer program and admissions questions from published school pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Answer student service FAQs or keep unanswered chats open for staff.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Answer prospective student questions using current public sources.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.