AI-Agents for Education working with Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Create Help Desk Tickets
Open categorized tickets for faculty and staff technology requests.
Your team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.
Works with
18 tools
18 tools
Answer Website Chat Questions
Answer student service FAQs or keep unanswered chats open for staff.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Works with
12 tools
12 tools
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