Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Reply to approved tenant texts and share open issues with property staff.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Create review reply drafts linked to each guest's reservation.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Flag tenant complaints with safety concerns or repeated problems.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.