AI-Agents for Ecommerce in Customer Support working with monday.com
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Answer Store Chat Questions
Reply to shoppers using current listings and verified orders.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Works with
17 tools
17 tools
Recommend Store Products
Use current store listings to suggest available products in chat.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
Works with
7 tools
7 tools
Draft Order Cancellation Reply
Draft online order replies from the latest fulfillment email.
Your rep gets a cancellation reply draft based on the latest emailed order update and your terms, with anything uncertain flagged before sending.
Works with
1–3 of 3
