Agents help Community Managers keep conversations responsive and organized.
Answer routine member messages and email a copy of each reply.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Gather new group submissions for a daily approval email.
See new group posts awaiting approval in your morning email, with the details and links you need to review them.
Answer common public questions and email posts needing a personal reply.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Get a daily list of member posts still waiting on moderators.
Your moderator gets held group posts by email, while you get decision updates and a daily view of what is still waiting.
Acknowledge straightforward community posts and flag personal replies.
Keep up with campaign hashtag posts. Your chosen reply reaches suitable mentions. Posts needing your response reach your inbox.
Answer clear forum questions and flag those needing personal review.
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.
Check proposed group posts against rules and return administrator decisions.
Your colleagues can email proposed group posts and get a clear answer on what they can submit.
Answer common community DMs and flag questions without approved answers.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Remove approved posts from member channels and log each result.
Bulk Slack cleanup starts with a private preview, so you can confirm the messages before deletion and see which ones were removed.
Summarize suspected spam in member chats for moderator review.
Your moderators get a reasoned second look at possible spam, right in the review thread where they asked for help.
Flag comment threads that still need the account owner's answer.
Your morning comment list brings thoughtful questions and personal stories from your posts into your work chat, with links to reply.
Pick eligible winners for community giveaways and show why they qualify.
Get winners picked at random from your giveaway form, with the checks behind every pick sent to your private chat.