Agents help Community Managers keep conversations responsive and organized.
Get a delivery exception report for each community broadcast.
See who received your broadcast and who needs follow-up, with a message delivery report in your sheet and an alert in chat.
Send approved announcements to member chats and review failed sends.
Your Telegram announcement goes to the chats on your list at a measured pace, with a delivery report that shows where follow-up is needed.
Draft private replies to members who raise concerns in group chats.
See a private reply draft or a clear reason to hold off in your review sheet, so you can follow up without repeating yourself.
Apply the chosen emoji to eligible posts and recap failed reactions.
You get emoji reactions on matching channel posts and a daily email that shows your manager what worked and what needs attention.
Send members relevant announcements and track who received them.
Your subscribers get community news that fits their location and interests, and you get a report of what went out.
Get a daily list of member posts still waiting on moderators.
Your moderator gets held group posts by email, while you get decision updates and a daily view of what is still waiting.
Check proposed group posts against rules and return administrator decisions.
Your colleagues can email proposed group posts and get a clear answer on what they can submit.