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Draft Private Replies

Draft private replies to group members for organizer review

Use this Agent instantly or customize it - no programming needed

Check each group message for a private follow-up
Reads
  • new group message
    new group message

    Your member's new group message starts the check and identifies who posted.

  • recent group discussion
    recent group discussion

    Your recent group discussion helps the Agent understand what the member meant.

  • private conversation
    private conversation

    Your private conversation shows earlier replies and when the member last wrote to you.

  • existing review rows
    existing review rows

    Your existing review rows show replies already drafted, sent, or dismissed for this concern.

  • reply guidance
    reply guidance

    Your chosen topics, tone, and approved template guide any private reply.

Group chat
Group chat

Your group chat supplies new group messages and lets the Agent read nearby discussion and private history.
Group chat
Review sheet
Review sheet

Your review sheet lets the Agent check earlier drafts and leave a reply or skip reason for review.
Review sheet
Is the message too unclear to assess?YesNo
Add a Needs context row for organizer review
Writes
  • private reply review row
    private reply review row

    Your review row shows the draft or skip reason, review status, and original message.

Is the duplicate check incomplete?YesNo
Add a Needs duplicate check row
Writes
  • private reply review row
    private reply review row

    Your review row shows the draft or skip reason, review status, and original message.

Has someone already answered or drafted this concern?YesNo
Record Already covered or Already drafted
Writes
  • private reply review row
    private reply review row

    Your review row shows the draft or skip reason, review status, and original message.

Does this comment need no private reply?YesNo
Add a row explaining why no reply is needed
Writes
  • private reply review row
    private reply review row

    Your review row shows the draft or skip reason, review status, and original message.

Does private outreach require a template with no approved fit?YesNo
Leave a Template required row for organizer review
Writes
  • private reply review row
    private reply review row

    Your review row shows the draft or skip reason, review status, and original message.

Add a private draft and note any template requirement
Writes
  • private reply review row
    private reply review row

    Your review row shows the draft or skip reason, review status, and original message.

This Agent starts when a member posts in a group you chose. It reads the discussion and checks your past follow-ups. It adds a reply draft or a reason to pause to your review sheet.

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Google Sheets
Used as:
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Airtable
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monday.com
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Microsoft Excel
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Microsoft Office 365
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Made for your industry

Draft Private Replies is made for businesses in these industries.

Made for your role

Draft Private Replies is made for people in these roles.

Made for your department

Draft Private Replies is made for people in these departments.

How Draft Private Replies works

4 steps, in order, on every run.

  1. Read the group conversationRead nearby group messages to understand the member's concern. Flag unclear posts for your review.
  2. Check past private follow-upsCheck your private conversation for an earlier answer. Check your review sheet for a pending draft.
  3. Draft a private replyCompare the message with your guidance. Draft a short personal reply only when private follow-up fits.
  4. Add a review rowAdd a Needs review row for the draft, or record why to hold off. Note when an approved outreach template is needed.

How to Get Started

Connect your tools

Connect the tools you already use, such as Google Sheets, Airtable or monday.com.

10 tools
Set your rules
  • Choose the group chats and the organizer's connected business number whose group and private message history the Agent may read.
  • Choose a private review sheet with columns for group ID, member ID, source message ID, topic, proposed reply, status, and reason; have the organizer update the status when a draft is sent or dismissed.
  • Provide the organizer's tone, topics that merit a private response, and any approved private outreach template for members without an open one-to-one reply window.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Draft Private Replies:

Does it send private replies to group members?

No. You review the proposed message in your private sheet and decide whether to send or dismiss it.

How does it avoid repeating a private reply?

It checks prior private messages and review rows for the same concern. If you already replied or have a pending draft, the row says so.

What happens when the group message is unclear?

You get a Needs context note in your review sheet, so you can inspect the original message before deciding.

What if the private reply window has closed?

Your review row flags that an approved outreach template is required. You choose that template in setup; if none fits, you decide what to do.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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