Agents help Front Desk teams respond to visitors and keep appointments organized.
Check visit confirmations against the appointment calendar and draft replies.
Get a reply draft for meeting and appointment confirmations, with calendar differences or scheduling conflicts called out before you send.
Find open appointment times for the teammate a contact needs.
Your coordinator gets a short list of available times and the right booking link in the request conversation, ready to share.
Send today's confirmed visits after checking the latest bookings.
Get today's appointment list by email, with confirmed visits in time order and any missing details called out.
Send clients clear confirmations for their booked visits.
Your clients get clear appointment emails in their time zone, while your coordinator hears about missing details before anything goes out.
Confirm visitor bookings and flag conflicting details for the scheduler.
Your clients get appointment confirmation emails with a link to change the time, while your scheduler sees bookings that conflict with the email exchange.
Answer common visitor questions and flag requests needing staff help.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Answer common phone questions and share calls needing front desk follow-up.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Return a staff member's booking link for visitor appointments.
Your colleagues get a direct booking link they can forward, with the meeting type clear before an invitee books.
Answer front desk questions about hours and services in WhatsApp.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Send incoming voice transcripts to the person covering the desk.
Get voice messages from your shared Android phone as text in your chosen coverage chat, with the sender and arrival time included.
Reply to booking texts and confirm each appointment time.
Your calendar holds appointments requested by text, and customers get a confirmation with the time and purpose.
Find the right appointment page for a visitor message.
Get the right appointment booking link for your invitee note, plus a sentence you can paste without searching every host and meeting type.