Agents help Scheduling Coordinators keep appointments organized for their teams.
Check requested slots and record confirmed bookings in the sheet.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Match booking requests to open group sessions and confirm places.
Keep your group session roster current as requests arrive, and give confirmed visitors the time and joining details they need.
Match changed bookings to guest invites and resend corrections.
Guests get the current video link in their meeting invitation, and you get an email showing what changed.
Reserve open staff calendar slots and confirm them with callers.
Your callers and staff get the same confirmed time and location after you email the caller's preferred times.
Book each client request with an available qualified host.
Your prospective clients get a confirmed host and meeting link, while your round-robin rules balance team bookings.
Find an open team slot and confirm the assigned host with each requester.
Your meeting requests become round robin bookings, with an available host named in the confirmation email.
Match canceled appointments to emailed requests and book accepted offers.
Open appointment times reach clients waiting for that service, in request order. You get a confirmed booking when a client accepts and the time remains open.
Offer canceled appointments to waiting clients and confirm accepted times.
Give canceled appointments a second chance: offer openings to your email waitlist and send the confirmed time to your client and staff.
Confirm matching bookings and flag conflicts for correction.
Your visitors get appointment confirmation emails with the booked time and a review link. Your coordinator hears about conflicts before a confirmation goes out.
Book client appointments and send confirmations or open times.
Your clients get confirmed appointments and meeting links, or available times when their requests conflict with your schedule.
Match failed links to the right host and appointment length.
Get a checked replacement for an invitee's booking link, with the right host and meeting type, or a clear reason to follow up.
Add video links to virtual bookings and email organizers.
Your guests get updated invitations with a video link, and you get an email explaining the fix when a virtual appointment needs one.