AI-Agents for Front Desk working with Google Chat
Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
Reply to guest booking requests after checking the reservation sheet.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
12 toolsAnswer common phone questions and share calls needing front desk follow-up.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
11 toolsReturn a staff member's booking link for visitor appointments.
Your colleagues get a direct booking link they can forward, with the meeting type clear before an invitee books.
5 toolsAnswer front desk questions about hours and services in WhatsApp.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
7 toolsSend incoming voice transcripts to the person covering the desk.
Get voice messages from your shared Android phone as text in your chosen coverage chat, with the sender and arrival time included.
4 tools
