Connecteam is an employee management app connecting the frontline employees and streamlining all work related needs in one app.
Answer common phone questions and share calls needing front desk follow-up.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Draft first answers to guest chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.