Connecteam is an employee management app connecting the frontline employees and streamlining all work related needs in one app.
Track employee support problems and flag urgent ones in team chat.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Turn employee support forms into prioritized IT tickets.
Your team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.
Route major IT incident reports to required reviewers.
See who received your critical or major incident review request and who needs follow-up.
Check the directory before creating work accounts for incoming employees.
Your hire roster shows the right work account address and status, whether an account already exists or needs to be created.