Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Reply to guest booking requests after checking the reservation sheet.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Answer common phone questions and share calls needing front desk follow-up.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Return a staff member's booking link for visitor appointments.
Your colleagues get a direct booking link they can forward, with the meeting type clear before an invitee books.
Answer front desk questions about hours and services in WhatsApp.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Send incoming voice transcripts to the person covering the desk.
Get voice messages from your shared Android phone as text in your chosen coverage chat, with the sender and arrival time included.