AI-Agents for Customer Service working with Slack

Log incoming customer problems and alert the team to urgent ones.

Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.

Works with42 tools

Carry flagged customer chats into a team discussion with a clear question.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Answer routine support chats and email the owner a copy of each reply.

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools

Flag customer requests awaiting a team response.

Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.

Works with20 tools

Reply to customer DMs from the answer guide and flag cases needing help.

Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.

Works with23 tools

Answer accommodation questions in chat with matching options.

Your travelers get a short list of stays with prices and booking links, right in the chat where they asked.

Works with7 tools

Acknowledge portal requests on verified tickets or flag missing ones.

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools

Send approved replies to customer messages and flag follow-ups.

Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.

Works with18 tools

Prepare answers to customer questions for staff approval.

Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.

Works with16 tools

Flag urgent complaint tickets and give leads the case history.

Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.

Works with13 tools

Acknowledge customer chats after review and hand off urgent requests.

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools

Answer routine customer calls and surface questions needing a person.

Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.

Works with11 tools