Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.
Draft review replies with a practical next step for complaints.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Flag urgent complaints in the shared sheet and email the owner a follow-up list.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Carry flagged customer chats into a team discussion with a clear question.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Handle appointment requests in chat and confirm the result by email.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Draft customer email replies and send them to the assigned approver.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Answer routine support chats and email the owner a copy of each reply.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Draft replies to favorable feedback and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Answer clear customer questions and flag complaints for review.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Send customer review replies to the right manager for approval.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Pass unresolved customer cases to specialists with a clear handoff.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.
Send personalized customer updates and report each send result.
Your personalized customer texts reach the sending service when due, and a reply tells you what happened or needs attention.
Reply to unanswered customer questions with approved answers.
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.