AI-Agents for Customer Service working with EZ Texting
EZ Texting is a text marketing platform to send and receive SMS & MMS via web and mobile apps. Use it for group texts or 1:1 messages.
List Failed Texts
List failed customer texts so service staff can follow up.
Get a morning list of texts that failed or expired, with the phone numbers and reported reasons your team needs for follow-up.
Works with
15 tools
15 tools
Send Scheduled Texts
Send personalized customer updates and report each send result.
Your personalized customer texts reach the sending service when due, and a reply tells you what happened or needs attention.
Works with
23 tools
23 tools
Send Text Auto Replies
Send approved answers to common texts and hand off unanswered questions.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Works with
13 tools
13 tools
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