LeadConnector is a platform for marketing agencies to manage marketing automation to customer communications and beyond.
Handle appointment requests in chat and confirm the result by email.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Draft replies to favorable feedback and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Send approved answers to common texts and hand off unanswered questions.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Answer account questions in chat and route exceptions with the facts gathered.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
Draft answers in customer chats for the support team to review.
Give your team a customer service reply draft in the chat, with relevant account context ready for review before anyone sends it.
Turn customer time preferences into confirmed staff appointments.
Your staff's waitlist requests become booked appointments when customers' preferred times match openings on the chosen staff calendar.
Ensure customers receive confirmation for their booked visit.
See new bookings with the client's note on your calendar, and catch missing confirmation emails before they leave a visitor guessing.
Draft replies to unresolved complaints for the team to review.
Get a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.
Schedule customer follow-up texts after support conversations.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.
Answer booking questions by text and route requests that need a person.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.