Textmagic is a business messaging service for sending SMS broadcasts, email campaigns, notifications, alerts, reminders, and confirmations.
List failed customer texts so service staff can follow up.
Get a morning list of texts that failed or expired, with the phone numbers and reported reasons your team needs for follow-up.
Send personalized customer updates and report each send result.
Your personalized customer texts reach the sending service when due, and a reply tells you what happened or needs attention.
Send approved answers to common texts and hand off unanswered questions.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Prepare customer text replies for a teammate to review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.