Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
Check the complaint against the visit report before suggesting a remedy.
Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.
Send customer review replies to the right manager for approval.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Bring open service issues into review drafts for manager approval.
Get a hotel review reply draft shaped by the review and confirmed stay details, with questions to check before you post.
Draft careful responses to complaints in new diner reviews.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.