Zoho Sheet is a cloud-based spreadsheet software that allows you to create, edit, share and collaborate on spreadsheets in real time.
Log incoming customer problems and alert the team to urgent ones.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Flag customers to contact after a failed or missing review request.
See whose WhatsApp review request was not sent after a completed order. Your spreadsheet shows their phone number and logged reason.