AI-Agents for Customer Service working with Front

Keep the support queue current and route serious complaints to the lead.

Your support queue stays current as emails arrive. Your lead hears about critical issues or upset customers, while routine requests get a reply using text you approve.

Works with11 tools

Carry flagged customer chats into a team discussion with a clear question.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Clear work labels from customer emails when related tasks finish.

Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.

Works with9 tools

Draft customer email replies and send them to the assigned approver.

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools

Track labeled customer emails in a shared queue until work is done.

Your marked Gmail conversations become shared Notion tasks, and finished work leaves your labeled inbox.

Works with12 tools

Flag customer requests awaiting a team response.

Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.

Works with20 tools

Mark urgent customer emails and categorize other requests.

Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.

Works with7 tools

Label customer questions and flag requests needing a reply.

Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.

Works with6 tools

Pass unresolved customer cases to specialists with a clear handoff.

Your specialists get the customer's request and a clear next step, while former owners know who took over the case.

Works with26 tools

Keep common how-to emails moving with approved article replies.

Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.

Works with8 tools

Reply to common support emails and flag policy exceptions.

Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.

Works with10 tools

Send approved answers to repeat questions and flag chats needing a person.

Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.

Works with8 tools