AI-Agents for Customer Service working with monday.com

Log incoming customer problems and alert the team to urgent ones.

Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.

Works with42 tools

Draft review replies with a practical next step for complaints.

Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.

Works with26 tools

Flag urgent complaints in the shared sheet and email the owner a follow-up list.

Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.

Works with28 tools

Draft five-star thank-yous using verified customer purchases.

Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.

Works with16 tools

Flag urgent complaints in reviews and keep proposed replies with them.

Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.

Works with8 tools

Check unfamiliar complaints and prepare replies for approval.

You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.

Works with8 tools

Handle appointment requests in chat and confirm the result by email.

Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.

Works with29 tools

Track account notice sends and flag customer details that need fixing.

Your customer notices go through your work email with account details from your spreadsheet, and send results stay beside customer rows.

Works with9 tools

Answer clear customer questions and flag complaints for review.

Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.

Works with24 tools

Prepare cancellation drafts and flag policy questions for review.

You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.

Works with6 tools

Check the complaint against the visit report before suggesting a remedy.

Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.

Works with7 tools

Check complaint emails before preparing a negative review reply.

Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.

Works with7 tools