Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Remove work labels from client requests when follow-ups finish.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
Send proposed client replies to the person who owns the conversation.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Send client birthday emails and record each successful send.
Your contacts receive birthday greetings in the tone you choose, and your contact sheet shows which emails went out and which need review.
Turn labeled client emails into shared tasks without duplicate entries.
Your marked Gmail conversations become shared Notion tasks, and finished work leaves your labeled inbox.
Recap selected client threads with decisions and requested next steps.
Get the decisions and next steps from a long email thread in your private work chat, without rereading the whole conversation.
Label client messages worth keeping and explain discarded mail.
Your inbox stays clearer each week as clearly unwanted mail goes to trash and you get an explanation for every decision in your private chat.
Reply to client email and hand off requests needing attention during leave.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Surface client questions that still need an answer.
Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.
Label client emails needing a reply and updates by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Mark urgent client requests and sort messages by topic.
Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.
Sort client correspondence and flag requests needing attention.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.
Archive recent unstarred mail so starred client messages stay visible.
Keep starred emails in view while recent unstarred messages leave your inbox each day. Choose when the cleanup runs.